Delivery


The in-stock items will be shipped in 1-3 working days.
The on-demand items will be shipped according to the shipping date written in the item's description.
Coming Soon and Pre-order items will be shipped as soon as possible.


All items will be shipped through Poste Italiane or GLS Parcel Service. 


POSTE ITALIANE

Delivery times, as stated by the carrier, are in the 85% of the shipments:


  • EUROPE: 3 working days
  • MEDITERRANEAN AREA: 4/5 working days
  • NORTH AMERICA: 5/6 working days
  • REST OF AMERICA, ASIA, OCEANIA: 7/8 working days
  • AFRICA: 8/9 working days

All the delivery times are calculated starting from the day after the shipping confirmation.

Saturday and Sunday are not considered working days.

The package will be delivered through your national post service. 


GLS PARCEL SERVICE

Shipping times, as stated by the carrier, are as following:

  • ITALY: 1-2 working days
  • SPAIN, FRANCE, GERMANY, NETHERLANDS, BELGIUM, LUXEMBOURG, AUSTRIA: 2-3 working days
  • PORTUGAL, ENGLAND, DENMARK, SOUTHERN SWEDEN, SOUTHERN NORWAY, SWITZERLAND, CORSICA, POLAND, EASTERN EUROPE: 3-4 working days
  • IRELAND, SCOTLAND, NORTHERN NORWAY, NORTHERN SWEDEN, FINLAND, ESTONIA, LITHUANIA, LATVIA: 4-5 working days
    GREECE, CYPRUS, TURKEY: 5+ working days

The package will be delivered at your door with a signature request, so someone will have to be present to accept the delivery.


MISSING DELIVERY

If your item hasn't arrived in the expected time, please wait 3-5 more days. If your package hasn't arrived yet, please contact us at info@artshirtslab.com.


RETURNS


Information concerning the exercise of the right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform Art-Shirts Lab of your decision to withdraw from this contract by an unequivocal statement (e.g. an e-mail). 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will bear the cost of returning the goods to us.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.